Terms & Conditions

Terms and Conditions for SpaceCourageous.com

Welcome to SpaceCourageous.com. By accessing and using this website ("the Website"), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use the Website.

Intellectual Property

All content, features, and functionality on the Website, including but not limited to text, graphics, logos, images, and software, are the exclusive property of SpaceCourageous.com or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

Limited License:
You are granted a limited license to access and make personal use of the Website. This license does not include any resale or commercial use of the Website or its content; any collection and use of product listings, descriptions, or prices; any derivative use of the Website or its content; or any use of data mining, robots, or similar data gathering and extraction tools.

Restrictions:
Unless explicitly permitted by SpaceCourageous.com, you agree not to:

  • Reproduce, distribute, or publicly display any content from the Website.

  • Modify or create derivative works of the Website or its content.

  • Use the Website or its content for any commercial purpose.

  • Attempt to gain unauthorized access to any part of the Website or its systems.

Acceptable Use Policy

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website.

Prohibited Uses Include:

  • Engaging in any activity that could harm, disable, overburden, or impair the Website.

  • Using the Website in any way that is fraudulent, deceptive, or harmful.

  • Transmitting any viruses, malware, or other harmful code through the Website.

  • Attempting to gain unauthorized access to the Website, user accounts, or computer systems or networks connected to the Website.

User Content

If you submit, post, or otherwise make available any content, including but not limited to comments, feedback, or other submissions ("User Content"), you grant SpaceCourageous.com a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

User Responsibility:
You represent and warrant that:

  • You own or otherwise control all rights to the User Content.

  • The User Content is accurate and not misleading.

  • The use of the User Content does not violate these terms and will not cause injury to any person or entity.

Disclaimer of Warranties

The Website and all content, materials, products, and services provided through the Website are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. SpaceCourageous.com disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

No Guarantee:
SpaceCourageous.com does not guarantee that the Website will be uninterrupted, secure, or error-free, or that any defects will be corrected. SpaceCourageous.com is not responsible for any loss or damage resulting from your use of the Website.

Limitation of Liability

To the fullest extent permitted by law, SpaceCourageous.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or inability to use the Website, even if SpaceCourageous.com has been advised of the possibility of such damages.

Maximum Liability:
In any event, the maximum liability of SpaceCourageous.com to you for any claims arising from your use of the Website shall not exceed the amount you have paid, if any, to SpaceCourageous.com for its services.

Indemnification

You agree to indemnify, defend, and hold harmless SpaceCourageous.com, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Website, your violation of these terms, or your infringement of any third-party rights.

Modifications to the Terms

SpaceCourageous.com reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of revised terms means that you accept and agree to the changes.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Michigan, United States. You agree to submit to the exclusive jurisdiction of the courts located in Michigan, United States for any disputes arising out of or relating to your use of the Website.

Contact Information

If you have any questions about these terms and conditions, please contact us

Shipping Policy

Shipping Policy for SpaceCourageous.com

Thank you for visiting and shopping at SpaceCourageous.com. The following terms and conditions constitute our Shipping Policy.

General Shipping Information

Processing Time:
All orders are processed within [1-3] business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and the shipping method selected:

  • Standard Shipping: [3-7] business days

  • Expedited Shipping: [1-3] business days

  • Overnight Shipping: [1-2] business days

Please note that delivery times are estimates and may vary based on factors outside our control, such as carrier delays or customs processing for international shipments.

Shipping Methods

We offer the following shipping options for custom orders:

  • Standard

  • Expedited

  • Overnight

  • International

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours. Please reach out to us for more information regarding custom orders including shipping options etc pertaining to these custom projects..

International Shipping

SpaceCourageous.com ships internationally to most countries. Please note that international shipping rates vary based on destination and will be calculated at checkout.

Customs, Duties, and Taxes:
SpaceCourageous.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Delivery Delays:
International shipments may be subject to delays due to customs processing in the destination country. These delays are beyond our control, and we appreciate your patience.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with your tracking number(s) once your order has been shipped. The tracking number will be active within 24 hours. You can track your order on the carrier’s website using the provided tracking number.

Shipping Address

Please ensure that your shipping address is correct when placing your order. SpaceCourageous.com is not responsible for orders shipped to incorrect or outdated addresses provided by the customer. If an error is found in your shipping address after placing an order, please contact us immediately.

Damaged or Lost Packages

SpaceCourageous.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

For information about returning an item, please refer to our return policy in the following section here on our policies page.

Contact Information

If you have any questions about our Shipping Policy, please contact us.

Return Policy

Return Policy for SpaceCourageous.com

At SpaceCourageous.com, we want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

Returns

Eligibility for Returns:
You have [30] days from the date you received your item to initiate a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Some items may be exempt from returns, including:

  • Perishable goods (e.g., food, flowers).

  • Downloadable software products.

  • Personalized or custom-made items.

  • Items marked as final sale or non-returnable.

How to Initiate a Return:
To initiate a return, please contact us with your order number and details about the product you would like to return. We will provide you with instructions on how to return your item.

Refunds

Refund Process:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within [5-7] business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

Partial Refunds:
In certain situations, only partial refunds may be granted (e.g., items that are returned with signs of use, missing parts, or not in their original condition).

Exchanges

Exchange Policy:
If you need to exchange an item for a different size, color, or model, please contact us within [30] days of receiving your order. We will provide you with instructions on how to exchange your item. Exchanges are subject to product availability.

Return Shipping

Responsibility for Return Shipping:
Customers are responsible for paying their own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Labels:
If SpaceCourageous.com provides you with a return shipping label, the cost of return shipping will be deducted from your refund. Please ensure that the item is securely packaged to prevent damage during transit.

Damaged or Defective Items

Reporting Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with your order number and a description of the issue. We may request photos of the damaged or defective item. Upon verification, we will offer a replacement, repair, or refund at no additional cost to you.

Non-Returnable Items

Certain items are non-returnable and non-refundable. These include:

  • Gift cards

  • Downloadable software products

  • Health and personal care items

  • Perishable goods

Gifts

Returning Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received and approved, a gift certificate will be mailed to you.

Gift Returns by Purchaser:
If the gift was not marked as a gift during purchase, or if the gift giver had the order shipped to themselves to give to you later, we will send the refund to the original purchaser.

Contact Us

If you have any questions about our Return Policy, please contact us.

Privacy Policy

Privacy Policy for SpaceCourageous.com

SpaceCourageous.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, SpaceCourageous.com. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily provide to us when you register with the site, place an order, or participate in activities (e.g., newsletter sign-ups, surveys).

Derivative Data:
Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

Financial Data:
Financial information, such as credit card numbers, that we may collect when you purchase products or services from the site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors, Stripe, and you are encouraged to review their privacy policies and contact them directly for responses to your questions.

Mobile Device Data:
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device if you access the site from a mobile device.

Use of Your Information

We may use the information we collect about you in the following ways:

  • To process your transactions and manage your orders.

  • To improve our website and your user experience.

  • To communicate with you about updates, promotions, and events.

  • To respond to your comments, inquiries, and requests.

  • To detect and prevent fraudulent transactions and other illegal activities.

  • To comply with legal obligations.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers:
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers:
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.